EQUIX Computer Corporation's Medical Supplies division EQUIXMed.com and "Reginal Medical Solutions, Inc." dba EQUIXMed and LifeSceince PLUS herein known as "EQUIXMed", EQUIXMed.com or "LifeSceince PLUS" makes information and products available on this web site subject to the following terms and conditions. By accessing and using this site, you agree to these terms and conditions. EQUIXMed and LifeSceince PLUS reserves the right to change these terms and conditions, and the products, services, prices, and programs mentioned in this site at any time, at its sole discretion, without notice. EQUIXMed and LifeSceince PLUS reserves the right to seek all remedies available by law and in equity for any violation of these terms and conditions. Any rights not expressly granted herein are reserved.

The information on this web site is protected by copyright. Except as specifically permitted, no portion of this web site may be distributed or reproduced by any means, or in any form, without EQUIXMed and LifeSceince PLUS's prior written permission.

Except as otherwise indicated on this site, you may view, print, copy, and distribute documents on this site subject to the following terms and conditions:

1. The document may be used solely for informational, personal, non-commercial purposes; 2. Any copy of the document or portion thereof must include all copyright and proprietary notices in the same form and manner as on the original; 3. The document may not be modified in any way; and 4. EQUIXMed and LifeSceince PLUS reserves the right to revoke such authorization at any time, and any such use shall be discontinued immediately upon notice from EQUIXMed and LifeSceince PLUS.

2. Documents specified above do not include the layout or design of this web site. Elements of this site are protected by trade dress or other laws and may not be imitated or reproduced in whole or in part.

3. Documents specified above do not include logos, graphics, sounds or images on this web site, which may be reproduced or distributed only when expressly permitted by EQUIXMed and LifeSceince PLUS.

Except as expressly provided otherwise in an agreement between you and EQUIXMed and LifeSceince PLUS, all information and software on this web site are provided "as is" without warranty or conditions of any kind, either express or implied, including, but not limited to, the implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement.

EQUIXMed and LifeSceince PLUS assumes no responsibility for errors or omissions in the information or products or other documents which are referenced by or linked to this web site.

In no event shall EQUIXMed and LifeSceince PLUS be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever (including without limitation, those resulting from: (1) reliance on the materials presented, (2) costs of replacement goods, (3) loss of use, data or profits, (4) delays or business interruptions, (5) and any theory of liability, arising out of or in connection with the use or performance of information) whether or not EQUIXMed and LifeSceince PLUS has been advised of the possibility of such damages.

This web site could include technical or other inaccuracies. Changes are periodically made to the information herein. However, EQUIXMed and LifeSceince PLUS makes no commitment to update materials on this site.

With the exception of credit card numbers for the purchase of products and services, EQUIXMed and LifeSceince PLUS does not want to receive confidential or proprietary information through its web site.

Any information sent to EQUIXMed and LifeSceince PLUS, with the exception of credit card numbers, will be deemed NOT CONFIDENTIAL. You grant EQUIXMed and LifeSceince PLUS an unrestricted, irrevocable license to display, use, modify, perform, reproduce, transmit, and distribute any information you send EQUIXMed and LifeSceince PLUS, for any and all commercial and non-commercial purposes.

You also agree that RMS is free to use any ideas, concepts, or techniques that you send RMS for any purpose, including, but not limited to, developing, manufacturing, and marketing products that incorporate such ideas, concepts, or techniques. You agree that: (1) your ideas will automatically become the property of RMS, without compensation to you, and (2) RMS can use the ideas for any purpose and in any way, even give them to others.

You also agree that EQUIXMed and LifeSceince PLUS is free to use any ideas, concepts, or techniques that you send EQUIXMed and LifeSceince PLUS for any purpose, including, but not limited to, developing, manufacturing, and marketing products that incorporate such ideas, concepts, or techniques. You agree that: (1) your ideas will automatically become the property of EQUIXMed and LifeSceince PLUS, without compensation to you, and (2) EQUIXMed and LifeSceince PLUS can use the ideas for any purpose and in any way, even give them to others.

You are prohibited from posting or transmitting to or from this web site any libelous, obscene, defamatory, pornographic, or other materials that would violate any laws. However, if such communications do occur, EQUIXMed and LifeSceince PLUS will have no liability related to the content of any such communications.

EQUIXMed and LifeSceince PLUS permits anyone to link to EQUIXMed and LifeSceince PLUS's web site subject to the linker's compliance with the following terms and conditions: A site that links to EQUIXMed and LifeSceince PLUS's web site:

1. May link to, but not replicate, content contained in EQUIXMed and LifeSceince PLUS's site;

2. Must not create a border environment or browser around content contained in EQUIXMed and LifeSceince PLUS's site;

3. Must not present misleading or false information about EQUIXMed and LifeSceince PLUS's services or products;

4. Must not misrepresent EQUIXMed and LifeSceince PLUS's relationship with the linker;

5. Must not imply that EQUIXMed and LifeSceince PLUS is endorsing or sponsoring the linker or the linker's services or products;

6. Must not use EQUIXMed and LifeSceince PLUS's logos or trade dress without prior written permission from EQUIXMed and LifeSceince PLUS;

7. Must not contain content that could be construed as obscene, libelous, defamatory, pornographic, or inappropriate for all ages;

8. Must not contain materials that would violate any laws;

9. Must agree that the link may be removed at any time upon EQUIXMed and LifeSceince PLUS's request pursuant to EQUIXMed and LifeSceince PLUS's reserved rights to rescind its consent to allow the link.

EQUIXMed and LifeSceince PLUS's site provides links to third-party web sites, which are not under the control of EQUIXMed and LifeSceince PLUS. EQUIXMed and LifeSceince PLUS makes no representations about third-party web sites. When you access a non-EQUIXMed and LifeSceince PLUS web site, you do so at your own risk. EQUIXMed and LifeSceince PLUS is not responsible for the reliability of any data, opinions, advice, or statements made on third-party sites. EQUIXMed and LifeSceince PLUS provides these links merely as a convenience. The inclusion of such links does not imply that EQUIXMed and LifeSceince PLUS endorses, recommends, or accepts any responsibility for the content of such sites.

The EQUIXMed and LifeSceince PLUS web site contains mention of third-party products and services for informational purposes. EQUIXMed and LifeSceince PLUS makes no recommendations or endorsements about third-party products and services. References to third-party services and products are provided by EQUIXMed and LifeSceince PLUS "as is", without warranty of any kind, either express or implied.

You agree that all matters relating to your access to, or use of, this web site shall be governed by the laws of the State of California. You agree and hereby submit to the exclusive personal jurisdiction and venue of the Superior Court of Santa Clara County in California and the United States District Court for the Northern District of California, with respect to such matters.

EQUIXMed and LifeSceince PLUS makes no representation that information on this web site are appropriate or available for use in all countries, and prohibits accessing materials from territories where contents are illegal. Those who access this site do so on their own initiative and are responsible for compliance with all applicable laws.

By purchasing goods from this site, you are agreeing to all applicable export control laws.

All EQUIXMed and LifeSceince PLUS products and publications are commercial in nature. The products, publications, and documentation available on this web site are "Commercial Items", as that term is defined in the relevant sections of the Code of Federal Regulations, as applicable, EQUIXMed and LifeSceince PLUS's products, publications, and commercial documentation are distributed and licensed to United States Government end users with only those rights as granted to all other end users, according to the terms and conditions contained in the license agreements that accompany the products and documentation, and the terms and conditions herein.

The information provided on The EQUIXMed and LifeSceince PLUS website is presented 'as is' and we are not held responsible for any mistakes or misprints. This includes any incorrect pricing or product descriptions. EQUIXMed and LifeSceince PLUS expressly disclaims all warranties, express or implied, or any kind with respect to the website and its use. You agree that EQUIXMed and LifeSceince PLUS, its officers, employees, and representatives will not be held liable for damages arising from the use of this content and its information.

EQUIXMed and LifeSceince PLUS warrants that our products are free from defects in materials and workmanship. Any products not free from defects in materials and workmanship will either be replaced upon return of the defective product or a credit will be issued at our discretion.

EQUIXMed and LifeSceince PLUS expressly disclaims all warranties, express or implied, or any kind with respect to the products sold. You agree that EQUIXMed and LifeSceince PLUS, its officers, employees, and representatives will not be held liable for damages arising from the use of these products. You agree the maximum liability to EQUIXMed and LifeSceince PLUS shall be the price of the products ordered.

Your product should arrive in working order however we do realize that in some situations, a return may be necessary. In general, we offer a 60-day return policy on selected items.

All products returned MUST be 100 percent complete, contain ALL original boxes and packing materials, have original UPC codes on the manufacturer boxes, contain all manuals, blank warranty cards and other accessories and the original documentation provided.

Original shipping charges will not be refunded on returned items. You are responsible for all shipping charges back to us on returned items, and we will pay the shipping charges on any replacement or exchange item(s) going back to you.

All non-defective returns are subject to a 15% restocking fee. Your request to return must be submitted within 60 days from the invoice date for any non-defective goods and IMMEDIATELY UPON YOUR RECEIPT OF SHIPMENT for defective items (the reasonable period of lapsed time from your receipt of shipment would be 3-5 working days to notify us). If your return is approved, you will be issued an RMA number (Returned Materials Authorization).

We strongly suggest that shipments to our returns warehouse be done using a service providing tracking numbers to be certain that the shipment arrives at its intended destination. We also recommend that you fully insure your return for its full value because, as the shipper, you are responsible for any lost or damaged goods being shipped back to us.

No returns will be accepted without a current and valid RMA number!

Before shipping any product back to us, you must request an RMA number and the related return shipping instructions. Again, for a return to be considered, you must submit your request within 60 days from original invoice for non-defective goods and immediately upon your inspection of the shipment for defective items.

Use of an RMA number issued by us is required so that we can fully document the RMA transaction. You will receive an RMA number to your RMA request within two (2) business days.

We will not issue credit for unauthorized returns. The RMA number is necessary to coordinate returns with the warehouse and with our accounting department.

If a product is returned to us without an RMA or after an RMA has expired, no refund, repair or replacement will be issued. Without a valid RMA, the product is then sent back to the customer, who is charged the return shipping costs.

Any item that is not being returned because it is damaged, defective or incorrectly shipped, must be FACTORY SEALED, in new and resalable condition, and include original packaging with all unmarked manuals, accessories, and warranty cards.

You will be responsible for the return shipping of non-defective products.

All non-defective returns can be authorized directly by us within 60 days from the invoice date, at our discretion for credit or for replacement. All non-defective returns are subject to a 15% restocking fee.

NOTE: Certain manufacturers/suppliers policies are different from ours, and supersede our standard return policy. We will do our best to bring any return policy differences of our suppliers to your attention if a manufacturer's policy varies from ours on a specific product, but you must then work directly with the manufacturer to arrange for a return.

We want to be sure that the products you order will perform according to the manufacturer's specifications, without defects, straight out of the box. Since defects do occur upon occasion, all defective products may be returned for credit or for replacement at our discretion. The product must be defective upon receipt or upon first installation. Any defect that occurs after the product has been in use is not returnable to us. You will need to refer to the original manufacturer's warranty for return instructions. Product that does not meet personal preferences for color, size, feel, etc. cannot be considered as defective.

All defective products may be returned for a refund EXCEPT for software, which may be returned for replacement only.

If part of a product is defective, please return the whole product, including all manuals and accessories, in the original packaging. We cannot accept any defective returns that are not in their original box, with all original package contents intact.

We ask that you ship your DOA product to us immediately upon our issuance of an RMA number, and with the freight pre-paid. We will be happy to ship you a replacement item if you desire. We will incur the freight cost of that replacement order, equal to the original shipment's method of delivery.

We will not be liable if you order the wrong product. We provide technical specification and manufacturer part number information so that you can make an educated buying decision. Also, for products not manufactured by us, please check the manufacturer web sites for technical information if there are further questions. If a delivery is refused due to a customer error, the purchase price of the product will be refunded, however the customer will be charged for the freight costs.

If merchandise arrives in a damaged condition, it is best to REFUSE to accept it from the carrier that is attempting delivery. If you accept a damaged package, make sure that the damage is noted on the carrier's delivery record in order for us to file a damage claim with the carrier. Keep the merchandise AND the original outside box and packaging material that it arrived in, notify us IMMEDIATELY to arrange for a carrier inspection and a pick-up of damaged merchandise. If you do not notify us of damaged goods within the first 5 working days of its arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Send an email to sales@EQUIXMED.com, fax 216.360.0401 or call 800.877.0201) to arrange for carrier inspection and a pick up of damaged merchandise.

In the event that we make a shipping error, we will pay the carrier fee to come to your location and pick up the returned merchandise.

WE have the right to refuse any return that: is missing parts, is not returned in its original packaging, shows physical damage to the product or its packaging, does not include a valid RMA number on shipping label, has an expired RMA number, is damaged in transit, or is damaged due to improper packaging when returned.

Missing or Lost Items: Some packages may be delayed or lost for reasons beyond our control. Please allow at least seven working days beyond anticipated delivery date before reporting any lost or missing shipments to us. If, you still have not received your product after this time, please email us at sales@EQUIXMED.com, fax 216.360.0401 or call 800.877.0201 to inform us of the missing product. We will initiate a trace with the carrier and issue a reference number to you. You will be emailed a Proof-of-Delivery with recipient's name, if the carrier provides one. If the carrier yields us a claim for any lost goods, we will at that time issue full credit for product(s) back to your credit card. While tracing any product, we will be happy to ship you a replacement order. This will also be billed to your credit card, and a credit will be issued for the first purchase if the original shipment has indeed been lost.